Vonage Virtual Receptionist for Small Business Essay

Vonage virtual receptionist for small business Vonage has created a tool that prompts callers to select a few options from a phone menu. Once a caller dials into a company number, an automated record plays and informs the caller how to reach a desired extension. The extension numbers and the recordings can be updated from the administration portal in the settings page. The tool gives a company ability to create multiple virtual receptionists and scheduled to specific times. For example, one can set up a virtual receptionist for holidays or non- business hours. This ensures that there are no calls that get unattended at anytime whether on a holiday, working hours or past the business hours. Integration and Features The virtual assistant is†¦show more content†¦The good †¢ Virtual Receptionist gives a small business a more professional outlook when it comes to phone presence. †¢ At a fraction of the cost, a business can get the benefits of a full time receptionist. †¢ The company does not need to buy an auto attendant phone system or invest in very expensive hardware. †¢ It gives the company the ability to network phones of a mobile workforce. These could be sales reps and field tech or other staff that work out of the office, †¢ It is also possible to give work from home employees and telecommuting staff business class functionality on their home phones. †¢ The tool does not require any additional software, internet connection or any VOIP capability. Furthermore, Virtual Attendant does work with any types of phone system, devices and carriers. †¢ The service is a month to month service and one can cancel it at any time with any legal repercussions. The bad †¢ The auto attendant service is free to install but charges .03 for both inbound and outbound calls. It may be an expensive option for companies that call or receive calls for more than twenty minutes. For example, a telemarketing or a business outsourcing firm. †¢ The firm still needs to have a functioning telephone system. If a firm is setting up a new office, it would be better to have a system with auto attendant feature rather than buy the service. †¢ The online interface is sometimes slow andShow MoreRelatedGrowing Business : Growing Your Successful Business2260 Words   |  10 PagesGrowing Your Successful Business Growing Your Successful Business Here we will review what is available to get your business off the ground with the traction it needs to become sustainable. Marketing For some, promoting a business can be a huge challenge. Sharing what is so much a representation of who you are – your passion – can be scary. Take a deep breath and just start. This guide will make it easier, more fun and certainly cheaper. I always found public relations (PR) to not only be moreRead MoreGrowing Your Successful Business Essay2198 Words   |  9 PagesGrowing Your Successful Business Here we will review what is available to get your business off the ground with the traction it needs to become sustainable. Marketing For some, promoting a business can be a huge challenge. Sharing what is so much a representation of who you are – your passion – can be scary. Take a deep breath and just start. This guide will make it easier, more fun and certainly cheaper. I always found public relations (PR) to not only be more effective than advertising